Statement
January 1, 2024
The privacy policy set forth below is provided in English only to avoid any misinterpretations caused by a language translation. If necessary, please seek the proper advice, or please do not use this web site.
Luxury & Coastal Group operates the web site at www.luxuryandcoast.com (“Site”). We respect the privacy of each user of the Site (referred to as “you” or “a user”), whether you are just beginning your real estate search or have previously visited our Site. This Privacy Statement gives you specific information about how we protect your privacy, how we treat your Personal Information, and how we use aggregated information. BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this Statement at any time by posting a notice on the Site’s home page. (If we consider it appropriate, we may also provide additional notice of significant changes.) Your use of the Site after the date of the last modification listed at the beginning of this Privacy Statement indicates to us that you agree to the changes.
The Site contains links to third party websites, including websites of service providers affiliated with Pacific Sotheby’s International Realty. When you click on those links, you will go to a third-party site where you will be subject to that site’s Privacy Statement and we encourage you to read that policy statement. Please be aware that we are not responsible for the privacy practices of those other websites and we expressly disclaim liability for their actions, including actions related to the use and disclosure of Personal Information by those third parties.
Location of Servers and Transfer of Information to the United States
The Site is hosted by servers in the United States and as such, the Site is governed by United States Law. If you are located outside of the United States, your Personal Information will be transferred to the United States. By submitting your Personal Information, you consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Privacy Statement and the United States law.
Scope of this Privacy Statement
This Privacy Statement applies to your use of this Site only. We do not own, operate or control the web sites of Sotheby’s International Realty, its franchisees and their sales associates, or service providers affiliated with Pacific Sotheby’s International Realty. Accordingly, this Statement does not apply to those web sites or their collection, use, storage and disclosure of your Personal Information.
1. What is Personal Information?
Personal Information is information collected online by us that identifies the person to whom such information pertains, including without limitation, name address, telephone number, and e-mail address.
2. Collection and Use of Your Personal Information
2(a). Personal Information
We collect your Personal Information on the Site in order to enhance the services we offer you. We collect Personal Information from you only when you voluntarily submit it in order to obtain certain services or information, including (A) registrations for special communications, such as saving a search for you and, but only if you request it, sending you new listings that fit the profile of your saved search; (B) requests to find a property and/or to list your property; (C) requests to contact us; (D) requests to receive periodic industry updates; (E) requests to email a listing to a friend; and (F) requests to recommend various service providers. We may also use the Personal Information to inform you about other services that may be available through us, Sotheby’s International Realty, its franchisees and/or affiliated service providers, and to provide you a customer survey to assess your satisfaction with our services.
Requests to Find or List a Property
If you submit a request through this Site to find or list a property, you will be asked to provide Personal Information and we may refer this to another sales associate to respond to your request. For example, if you ask that we list your property or if you ask to see more listings in a neighborhood that is out of our service area, you will be directed to a sales associate in that area.
Contacting Us
If you contact us, we collect Personal Information, which is retained or referred to an appropriate sales associate or service provider depending on the nature of your inquiry. If you are looking for a property, a sales associate, or a service provider, it is referred to a sales associate or a service provider; if your inquiry or complaint requires a response from us, we will respond. The information we collect is not used in any other way.
2(b). Non-Personal Information
Even if you do not send us any Personal Information, we may collect non-personal identification information about you (“Non-Personal Information”) whenever you interact with our site.
What is Non-Personal Information?
Non-personal information may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
Cookies
A cookie is a small data file, often including an anonymous unique identifier that is sent from a web site’s computer and stored on your computer’s hard drive. Use of cookies is common on the Internet. A web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser permits a web site to access only the cookies it has already sent to you, not the cookies sent to you by other sites. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.) You can reset your browser to refuse all cookies or indicate when a cookie is being sent. But if you refuse cookies, some parts of the Site will not function properly and may not provide services or information you have requested. For example, without cookies, we will not be able to provide you with searches that you have asked us to save.
2(c). Use of Information With Respect to Third Parties
We reserve the right to share your Personal Information with our preferred affiliated and marketing partners as permitted by law, in order to fulfill our commitment of providing you with full service real estate brokerage services. We do share your Personal Information under the following circumstances:
- A. Third party vendors we engage to provide services on our behalf, such as hosting, web-site development, and support, have access to Personal Information, but they have agreed not to disclose the Personal Information or to use it for any purpose other than providing the requested services.
- B. There may arise special circumstances where it is necessary for us to disclose and use Personal Information and Non-Personal Information, such as: to enforce this Privacy Statement or any other part of our Terms of Use; to protect our property or rights; to protect the safety of anyone; to investigate, prevent, or take action regarding illegal or improper activities; to carry out a merger or consolidation with another entity, a sale or transfer of some or all of our assets, or any similar transaction; or for other reasons we determine in good faith are necessary, appropriate, or required by law, such as when we respond to subpoenas, court orders, or other legal or administrative process.
The Site contains links to third-party web sites, including service providers affiliated with Pacific Sotheby’s International Realty. When you click on those links, you will go to a third-party site where you will be subject to that site’s privacy statement and we encourage you to read that policy statement. Please be aware that we are not responsible for the privacy practices of those other web sites and we expressly disclaim any liability for their actions, including actions relating to the use and disclosure of Personal Information by those third parties. We remind you to be aware of when you leave our Site and enter a third-party web site, and again encourage you to read the privacy statement on any web site that collects your Personal Information.
3. Security
Our hosting service maintains its systems in accordance with reasonable industry standards to reasonably secure the information of its customers against unauthorized access, accidental or intentional manipulation and loss. However, no data transmission over the Internet can be guaranteed to be 100% secure and you use the Site at your own risk.
4. Correction/Updating Personal Information
If your Personal Information changes or if you no longer wish to use the Site, you may correct or update your Personal Information or unsubscribe from any industry updates you have requested by modifying or deleting your profile on the Site, or by using the “Contact” feature to send us your request.
5. Children
This Site is not directed to children under the age of 13 (“Children”), and we do not knowingly collect any information, including Personal Information, from Children.
6. California Privacy Rights
Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship (1) a list of categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties [including affiliates that are separate legal entities] during the immediately preceding calendar year for the third parties’ direct marketing purposes and (2) the names and addresses of all such third parties.
To request the above information please contact us by using the “Contact” feature. Please note that we are only required to respond to each customer once per calendar year.
7. Comments and Questions
If you have any questions or concerns about this Privacy Statement, please contact us by using the “Contact” feature.